Lending: Products, Operations and Risk Management


Chapter

Candidates Learning Outcome

Cognitive

 

 

 

 

 

Levels

 

 

 

 

 

 

 

 

 

 

Introduction

Candidates should be able to:

K

U

A

 

 

 

 

 

 

 

 

 

1

Lending- A core banking

a.

Describe the role of bankers as lenders

 

*

 

 

 

practice/function

 

 

 

 

 

 

 

b.

Discuss the importance of building a disciplined lending culture

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c.

Discuss the importance of cash flow lending as opposed to security-based lending

 

*

 

 

 

 

 

 

 

 

 

2

Lending Products

Candidates should be able to:

K

U

A

 

 

 

 

 

 

 

 

 

2.1

Categories of borrowers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.1.1

Business borrowers

a.

State  various reasons for business borrowing

*

 

 

 

 

 

 

 

 

 

 

 

 

 

b.

Describe the types of lending products available to business borrowers

 

*

 

 

 

 

 

 

 

 

 

 

 

 

c.

Differentiate between short term and long term lending

 

*

 

 

 

 

 

 

 

 

 

 

 

 

d.

Differentiate between funded and non-funded facilities

 

*

 

 

 

 

 

 

 

 

 

 

 

 

e.

Describe various types of long term lending facilities available to business borrowers

 

*

 

 

 

 

 

 

 

 

 

 

2.1.2

Individuals/Consumers

a.

Describe the characteristics of an individual borrower and explain how they differ from

 

*

 

 

 

 

 

business borrowers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

b.

Describethe types of products available to individual customers

 

*

 

 

 

 

 

 

 

 

 

 

 

 

c.

Explain the purpose of individual/consumer borrowing and state the classification of loans

 

*

 

 

 

 

 

under consumer lending

 

 

 

 

 

 

 

 

 

 

 

 

2.2

Regulations and

a.

Discuss the SBP laws relevant to deciding the lending limits for both business and consumer

 

*

 

 

 

Practices

 

borrowers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

b.

Discuss the lending exposure limits as per SBP regulations

 

*

 

 

 

 

 

 

 

 

 

 

 

 

c.

Describe the regulations concerning lending disclosure and reporting requirements for

 

*

 

 

 

 

 

consumer lending

 

 

 

 

 

 

 

 

 

 

 

 

 

 

d.

Describe the regulations concerning lending disclosure and reporting requirements for

 

*

 

 

 

 

 

business lending

 

 

 

 

 

 

 

 

 

 

 

 

 

 

e.

Define f credit policy, target markets and risk assessment criteria and discuss their importance

*

 

 

 

 

 

 

in lending decisions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

f.

Explain prudential regulations concerning the business/commercial lending operations

 

*

 

 

 

 

 

 

 

 

 

 

 

 

g.

State the minimum requirements for consumer financing as per the prudential regulations

*

 

 

 

 

 

 

 

 

 

 

 

 

 

h.

Explain the general SBP Prudential regulations concerning consumer lending

 

*

 

 

 

 

 

 

 

 

 

 

2.3

Pricing

a.

Recall the various types of pricing mechanisms available across the industry

*

 

 

 

 

 

 

 

 

 

 

 

 

 

b.

Explain the industry-wide methodology used for calculation of pool rates

 

*

 

 

 

 

 

 

 

 

 

 

 

 

c.

Explain the concept of internal cost of funds and discuss how it is determined

 

*

 

 

 

 

 

 

 

 

 

 

 

 

d.

Explain the process of developing a pricing model based on floating mark up rate

 

*

 

 

 

 

 

 

 

 

 

 

 

 

e.

Discuss the pros and cons of using a floating mark up rate as compared to using fixed rate

 

*

 

 

 

 

 

 

 

 

 

 

 

 

f.

Discuss ‘risk based’ and ‘relationship yield’ pricing models

 

*

 

 

 

 

 

 

 

 

 

 

 

 

g.

Explain the concept of opportunity cost, risk reward pricing and re-pricing intervals

 

*

 

 

 

 

 

 

 

 

 

 

 

Management

Candidates should be able to:

K   U   A

 

 

 

 

 

 

 

3.1

Overview

a.

Explain the importance of evaluating the level of risk in lending

 

*

 

 

 

 

 

 

 

 

 

 

b.

Differentiate between risk assessment and management

 

*

 

 

 

 

 

 

 

 

 

 

c.

Discuss the risks posed by the economic environment to lending operations

 

*

 

 

 

 

 

 

 

 

 

 

d.

Analyze the importance of a diversified risk portfolio

 

 

*

 

 

 

 

 

 

 

 

 

e.

Discuss the role of corporate governance and organizational structure in ensuring smooth

 

*

 

 

 

 

running of lender’s operations and its impact on the bank’s assessment of lender’s risk rating

 

 

 

 

 

 

 

 

 

 

 

 

f.

Describethe various types of SBP reporting requirements to ensure industry wide effective risk

 

*

 

 

 

 

assessment and management for business and consumer lending

 

 

 

 

 

 

 

 

 

3.2   Sources of Lending risk

a.

Recall various types of risks that impact the lending decision

*

 

 

 

 

 

 

 

 

 

 

 

b.

Discuss the concepts of obligor risk rating (ORR) and facility risk rating (FRR)

 

*

 

 

 

 

 

 

 

 

 

 

c.

Discuss the obligor risks associated with lending to an individual and a business client

 

*

 

 

 

 

 

 

 

 

 

 

d.

identify the different types of industry risks that must be considered while making the lending

*

 

 

 

 

 

decision

 

 

 

 

 

 

 

 

 

 

 

 

 

 

e.

Explain

the transaction failure risk and suggest ways to avoid it

 

*

 

 

 

 

 

 

 

 

 

 

 

f.

Explain

foreign exchange and interest rate risk

 

*

 

 

 

 

 

 

 

 

 

 

 

g.

Present

other factors which can be a source of risk to the bank’s lending portfolio

 

*

 

 

 

 

 

 

 

 

 

 

h.

Evaluate the sources of risk and its impact on obligor risk rating and pricing

 

 

*

 

 

 

 

 

 

 

3.3

Risk Assessments

a.

Discuss the ways in which a market check can be conducted for a consumer and business

 

*

 

 

 

 

client

 

 

 

 

 

 

 

 

 

 

 

 

 

b.

Identify various means of market research available for consumer and business clients

*

 

 

 

 

 

 

 

 

 

 

 

c.

Explain the role of data check, search report, eCIB and SBP risk rating requirements in the risk

 

*

 

 

 

 

assessment process

 

 

 

 

 

 

 

 

 

 

 

 

d.

Describe the SBP’s risk rating requirements and discuss the impact of this step on overall

 

*

 

 

 

 

industry risk assessment practices

 

 

 

 

 

 

 

 

 

 

 

 

e.

Discuss the SBP Prudential Regulations relating to risk management for business clients

 

*

 

 

 

 

 

 

 

 

 

 

f.

Discuss the SBP Prudential Regulations relating to risk management for consumer clients

 

*

 

 

 

 

 

 

 

 

 

 

g.

Discuss the eligibility criteria for consumer lending decisions for various products under

 

*

 

 

 

 

consumer portfolio

 

 

 

 

 

 

 

 

 

 

 

 

h.

Calculate relevant financial ratios important while making business lending decisions

 

 

*

 

 

 

 

 

 

 

 

 

i.

Demonstrate the use of debt burden in making lending decisions for consumer clients

 

 

*

 

 

 

 

 

 

 

3.4

Risk Management

a.

Discuss credit policy and state its salient parameters

 

*

 

 

 

 

 

 

 

 

 

 

b.

Differentiate between consumer and business parameters in the credit policy

 

*

 

 

 

 

 

 

 

 

 

 

c.

Explain what is meant by delinquent/remedial portfolio and the manner in which banks

 

*

 

 

 

 

manage these

 

 

 

 

 

 

 

 

 

 

 

 

d.

Discuss the methods of measuring delinquency within a consumer and business portfolio and

 

*

 

 

 

 

explain the role of trend analysis

 

 

 

 

 

 

 

 

 

 

 

 

e.

Discuss the various delinquency control measures and comment on their accuracy

 

*

 

 

 

 

 

 

 

 

 

 

 

f.

Explain the concept of collection policy in the consumer portfolio and remedial management

 

*

 

 

 

 

 

in the business portfolio and recall its prominent parameters

 

 

 

 

 

 

 

 

 

 

 

 

 

 

g.

Discuss the concept of recovery policy and recall its prominent parameters

 

*

 

 

 

 

 

 

 

 

 

 

 

 

h.

Differentiate between collection and recovery policies

 

*

 

 

 

 

 

 

 

 

 

 

 

 

i.

Appreciate few collection and recovery strategies being used industry wide

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

j.

Explain

the risk management strategies being used for un-secured lending products under

 

*

 

 

 

 

 

the consumer product umbrella

 

 

 

 

 

 

 

 

 

 

 

 

 

 

k.

Explain the general reserves requirements as imposed by SBP on banks dealing in consumer

 

*

 

 

 

 

 

lending

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

l.

Explain

the SBP regulations concerning collection methodology and describe the strategies

 

*

 

 

 

 

 

adopted by banks for both business and consumer lending

 

 

 

 

 

 

 

 

 

 

 

 

 

4

Collateral and

 

 

 

 

 

 

 

 

Documentation

Candidates should be able to:

K   U   A

 

 

 

 

 

 

 

 

 

4.1

Different types of

a.

Recall the different types of financing agreements available in the industry

*

 

 

 

 

financing agreements

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.2

Types of Collateral

a.

Describe different types of collaterals being used industry wide with respect to consumer and

 

*

 

 

 

 

 

business lending

 

 

 

 

 

 

 

 

 

 

 

 

 

 

b.

Describe  various attributes of a collateral and explain the concepts of ease of enforcement,

 

*

 

 

 

 

 

realization and marketability with regard to the type of collateral

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c.

Differentiate between the pledge of paper securities and that of goods

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

d.

Define

‘hypothecation’ and identify instances where this form of collateral is used

*

 

 

 

 

 

 

 

 

 

 

 

 

 

e.

Explain how ‘assignment of receivables’ is used as collateral and recall instances where this

 

*

 

 

 

 

 

form is used

 

 

 

 

 

 

 

 

 

 

 

 

 

 

f.

Explain the use of ‘mortgage of immovable assets’ as collateral and state its application

 

*

 

 

 

 

 

 

 

 

 

 

 

 

g.

Explain the concept of stated and implied lien over customers assets

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

h.

Explain

the concept of charge, its types and ranking

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

i.

Define

‘guarantee’ and provide examples for their use

*

 

 

 

 

 

 

 

 

 

 

 

 

4.3

Types of collateral

a.

Recall

different types of collateral agreements

*

 

 

 

 

documentation

 

 

 

 

 

 

 

 

b.

Differentiate among a hypothecation, mortgage, lien, floating charge and a pledge agreement

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.4

Safe-keeping of

a.

Discuss

in-house safe keeping arrangements and explain their modus operandi

 

*

 

 

 

borrower/customer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

documentation

b.

Discuss the ex-house safe keeping arrangements and explain their modus operandi

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c.

Write the arrangements for storage of documents

*

 

 

 

 

 

 

 

 

 

 

 

 

 

d.

Explain the system of recording used for document storage

 

*

 

 

 

 

 

 

 

 

 

 

 

 

e.

State the procedures to be followed for depositing and retrieving documents and discuss the

*

 

 

 

 

 

 

precautions that must be exercised in the process

 

 

 

 

 

 

 

 

 

 

 

 

 

 

f.

Recall the scope of SBP’s guidelines concerning the handling of lending documents

*

 

 

 

 

 

 

 

 

 

 

 

 

4.5

Bank’s risk under various

a.

Discuss the risks faced by banks under various types of collaterals used

 

*

 

 

 

types of collateral

 

 

 

 

 

 

 

b.

Recall strategies adopted by banks and regulatory bodies to mitigate this risk

*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c.

Analyze the impact of a poorly managed collateral

 

 

*

 

 

 

 

 

 

 

 

 

4.6

Monitoring of charge/

a.

Define the term Muccudum and describe its role

*

 

 

 

 

margin

 

 

 

 

 

 

 

b.

Describe the conditions and methodology used for appointment and rotation of a Muccudum

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c.

Discuss the obligations of the custodial services under the monitoring arrangement

 

*

 

 

 

 

 

 

 

 

 

 

 

 

d.

Explain the monitoring methodology of immovable assets and that of stock reports and

 

*

 

 

 

 

 

valuation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

e.

Differentiate between monitoring methodology of guarantees and that of insurance policies

 

*

 

 

 

 

 

 

 

 

 

 

 

 

f.

Explain the monitoring of guarantees in terms of issuer’s status, validity and conditions for

 

*

 

 

 

 

 

claims

 

 

 

 

 

 

 

 

 

 

 

 

 

 

g.

Explain the monitoring of insurance policies in terms of issuer’s status, validity and conditions

 

*

 

 

 

 

 

for claims

 

 

 

 

 

 

 

 

 

 

 

 

 

 

h.

Discuss the concept of a search report for charge monitoring

 

*

 

 

 

 

 

 

 

 

 

 

 

 

i.

Describe the parameters ( defined by whom) and discuss the importance of a proper and

 

*

 

 

 

 

 

credible source for monitoring prices of financial assets and collateral

 

 

 

 

 

 

 

 

 

 

 

5.

Management of Credit

Candidates should be able to:

K

U

A

 

 

 

 

 

 

 

 

 

5.1

Facility account

a.

Recall different ways of facility account monitoring in use

*

 

 

 

 

monitoring

 

 

 

 

 

 

 

b.

Discuss the difficulties that may be encountered in operating the facility within present limits

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c.

Recall the requirements for meeting facility turnover and quantum of business booked under

*

 

 

 

 

 

 

the facility

 

 

 

 

 

 

 

 

 

 

 

 

 

 

d.

Differentiate between monitoring frequency of peak/low facility utilization and that of

 

*

 

 

 

 

 

irregularities in the accounts

 

 

 

 

 

 

 

 

 

 

 

 

5.2

Facility monitoring

a.

Discuss the significance and use of reports on activity in facility accounts

 

*

 

 

 

systems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

b.

Define facility monitoring systems

*

 

 

 

 

 

 

 

 

 

 

 

 

 

c.

Explain the use of due date diaries for retrieval of due amounts or settlement of facilities in a

 

*

 

 

 

 

 

facility monitoring systems

 

 

 

 

 

 

 

 

 

 

 

 

6.

Past Due Accounts/Over

 

 

K

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A

 

 

Due Accounts

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.1

Classification

a.

State the basis for classification of past due or delinquent accounts

*

 

 

 

 

 

 

 

 

 

 

 

 

 

b.

Discuss the action steps based on classification level of past due accounts

 

*

 

 

 

 

 

 

 

 

 

 

6.2

Past due account

a.

Discuss the management techniques used in dealing with past due accounts

 

*

 

 

 

management

 

 

 

 

 

 

 

b.

Comment on customer contact modes used depending on severity of failure in meeting

 

*

 

 

 

 

 

 

 

 

 

 

commitments in case of business and consumer lending

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c.

Discuss the regulations as imposed by SBP concerning the collection and recovery processes

 

*

 

 

 

 

 

while dealing with consumer and business clients

 

 

 

 

 

 

 

 

 

 

 

 

 

 

d.

Discuss the global best practices and subjective classification adopted by various banks as part

 

*

 

 

 

 

 

of risk management strategy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

e.

Recall the process of determining net exposure and status of financial assets and collateral in

*

 

 

 

 

 

 

case of delinquency

 

 

 

 

 

 

 

 

 

 

 

 

 

 

f.

Discuss the conditions for activating remedial actions in case of delinquency

 

*

 

 

 

 

 

 

 

 

 

 

6.3

Rescheduling and

a.

Explain the concept of rescheduling and restructuring of borrower accounts

 

*

 

 

 

restructuring of borrower

 

 

 

 

 

 

 

 

 

 

 

 

 

 

accounts

b.

Discuss the need and benefit obtained from rescheduling borrower accounts

 

*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.4

Loan loss provisioning

a.

Discuss the concept of loss provisioning for lending portfolio

 

*

 

 

 

 

 

 

 

 

 

 

 

 

b.

State the importance of loan loss provisioning and discuss its benefits in financial reporting

*

 

 

 

 

 

 

 

 

 

 

 

6.5

Write Off

a.

Explain the concept of write off loans and state the conditions for write off

 

*

 

 

 

 

 

 

 

 

 

 

 

 

b.

Discuss the concept of FSV in case of write off and state the regulatory requirements

 

*

 

 

 

 

 

governing it

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c.

Discuss the SBP regulations concerning write off loans

 

*

 

 

 

 

 

 

 

 

 

 


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