1. Introduction to HRM:
i. The HRM framework
ii. Role of HRM in financial institutions iii. Global view of HRM
2. Functions of HRM
i. Conducting job analysis
ii. Selecting job candidates
iii. Orienting and training new employees
iv. Managing Wages and Salaries
v. Providing Incentives and benefits
vi. Appraising performance and communicating (interviewing, counseling, disciplining)
vii. Training and developing
viii. Building employee commitment
ix. Equal opportunity and affirmative action
x. Employee health and safety
xi. Grievances and labor relations
3. The HRM Strategy
i. Planning and budgeting
a. The demand for human resources
b. The supply of human resources
c. Setting the budget
4. The HRM Processes
i. Preparation and Selection
a. Job analysis and design
1. Collection of job analysis information
2. Applications of job analysis information
3. Overview of job design
4. Behavioral and efficiency tradeoffs
5. Techniques of job redesign
6. Job description
b. Recruitment
1. The process - attracting, screening, and selecting qualified people
2. Channels of recruitment
3. Challenges and constraints
c. Selection
1. Inputs and challenges to selection
2. Selection:
- Preliminary Screening
- Employment Tests
- Interview
- References and background checks
- Supervisory interview
- Realistic job preview
- Medical evaluation
- Final Hiring
ii. Development and Evaluation
a. Orientation and placement
1. Placement obstacles to productivity
2. Orientation programs
3. Employee placement
4. Separation
5. Issues in placement
b. Performance Appraisal
1. Elements of the performance appraisal system
2. Performance appraisal challenges
3. Past-oriented appraisal methods
4. Future-oriented appraisals
5. Implications of the appraisal process
6. Feedback for the human resource function
c. Career Planning/Succession Planning
1. Career planning and employee needs
2. Human resource departments and career planning
3. Career development
d. Compensation
1. Compensation Management
- Objectives of compensation management
- Job analysis
- Job evaluations
- Wage and salary surveys
- Pricing jobs
- Challenges affecting compensation
2. Incentives and gain sharing
- Incentives and gain sharing Issues
- Incentive systems
- Gain sharing approaches
iii. Protection
a. Documentation and contractual obligations of employer and employee
b. Employment policies and contracts
iv. Employee Relations and Assessment
a. Employee relations challenges
b. Union-management relations
v. Employee Skill Management
a. Employee skill enhancement analysis
b. Training and development
1. Steps to training and development
2. Training and development approaches
3. Evaluation of training and development
vi. Payroll Management
5. HRM Challenges
i. Managing workplace diversity
ii. Organizing talent strategically
iii. Motivational approaches
6. Business Ethics and Organizational code of conduct
i. What are business ethics?
ii. Scope and application
iii. Organizational code of conduct
7. Organization Behavior Concepts
i. Meaning, purpose and importance of organizational behavior
ii. Vision, mission and values of an organization and how it impacts the culture
iii. Elements of organization behavior
iv. Models of organizational behavior
v. Leadership and decision making
vi. Managing conflicts at work place
vii. Managing difficult people in the work place
